In accordance with State Lottery regulations, we must verify that you're physically located in the state before you can order a ticket.
Is Your Location Displaying Incorrectly?
If you believe you’re physically within the state, but see an error suggesting otherwise, follow these steps to improve your device’s location accuracy:
Disabled VPN, proxy, or private network
To know how to do it, choose your device below:
Switch off Wi-Fi
If you're on Wi-Fi, switch to mobile data, or vice versa.
Try a different browser
Try a different browser, such as Google Chrome instead of Safari.
Different device
Use a different device
If you're still having a problem, contact Customer Support with the following information:
1. The action you were trying to perform (e.g., order, deposit, login, registration, etc.)
2. The error message received.
3. The device, operating system, and browser you were using.
How to Proceed If Your Location Couldn't Be Verified
Did you encounter one of the following error messages?
"We’re unable to verify your location."
"Our ability to know your location was blocked."
Choose where you are having a problem
Chrome
Safari
Firefox
Edge
If you are still having problems, contact Customer Support with the following information:
1. The action you were trying to perform (e.g., order, deposit, login, registration, etc.)
2. The error message received.
3. The device, operating system, and browser you were using.
